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Shadow Investigations, Inc. was founded in 1993 by company president, John Harris.  John Harris holds a bachelor’s degree in Criminal Justice from Michigan State University.  Shadow Investigations has developed and maintained a highly successful business based on three principles: Exceptional customer service; an aggressive, result-oriented method of investigation; and a targeted focus on employee training and education.

Shadow Investigations is proud to be licensed in Michigan, Ohio, Illinois, Indiana and Florida. Shadow also has reciprocity to provide services in California, Louisiana, Virginia, North Carolina, Oklahoma, Tennessee, and Georgia.

Any company is only as strong as its employees.  Being an equal opportunity employer has allowed this company to build a diverse membership.  Demographics can play an important role in determining the employee that is best suited for the operation.  Having the ability to blend in allows our professionals the best chance to observe and document subject activity without compromising the surveillance.

Each employee is required to attend, and test out of, a structured training program called Shadow Academy.  Individuals that successfully pass through this program are then placed into the field to continue practical training, before becoming full-time private investigators.  A rigidly enforced grading system ensures a fair and consistent evaluation of each investigator and permits additional training if necessary in order to meet customer requirements.  Being prepared for the job allows the field operative to focus on obtaining the actionable results you need for your case.

dedicated team

John Harris

John Harris

Founder, President and Head Investigator

John holds a bachelor's degree in Criminal Justice from Michigan State University and has spent over twenty years in the insurance fraud investigative industry. Over the past 20 years, John has built Shadow Investigations Inc., from a single room out of his house to the present location; a 5,000 SQ foot building in Livonia, Michigan. He is a member of the ACFE (Association of Certified Fraud Examiners) and has served on the board of the MCPI (Michigan Council of Private Investigators). He is a licensed private investigator in Michigan, Ohio, Indiana, Florida, and Illinois

Jonathon Younkman

Jonathon Younkman

Director of Business Development & Strategy

Jonathon came to the Shadow team after spending several years working in both the public and private sectors in a business/organizational development, strategy, and management consulting capacity. Jonathon received both his undergraduate and graduate degrees with honors from the University of Michigan Dearborn. He is also a graduate of Delta College near his hometown of Bay City, Michigan, as well as a graduate of Warsham College of Mortuary Science. In addition to his professional life and accomplishments, Jonathon is an avid golfer and would not hesitate to hold business meetings on the links rather than in a conference room.

Hillary Genrich

Hillary Genrich

Investigator – Special Investigations Unit

Hillary is an Investigator for the Special Investigations Unit (SIU). She is a graduate from Michigan State University, with a Bachelors of Arts Degree in Criminal Justice, a Bachelors of Arts in Psychology, and a Masters of Science in Law Enforcement Intelligence and Analysis. During her time at Michigan State University, she was a member of the Alpha Phi Sigma National Criminal Justice Honor Society. Aside from her education, she has investigative experience in both federal and private sectors, which has provided her the tools to excel in the realm of private investigations and intelligence analysis. She also comes from a family of driven law enforcement professionals, so investigation is in her blood.

Andrea Jones

Andrea Jones

Account Executive

Andrea Jones graduated from Virginia Tech with a BA in Communication, as well as a BA in English. Shortly after graduation, Andrea moved to Texas where she pursued a career in Marketing, working with various local organizations. From there, Andrea moved to Michigan where she continued working with local agencies before becoming a member of Shadow’s team. In her free time, she is a fitness enthusiast who holds several national powerlifting records.

He and his staff are top notch and they go the extra mile

John Harris demonstrates unparalleled integrity and competency.  He and his staff are top notch and they go the extra mile to make sure that the job is handled properly the first time, saving both time and money for his clients.

I would be delighted to answer any questions that you may have and I assure you that I highly recommend Shadow Investigations and John Harris.

Tamika C.
Senior Medical Claim Representative

Shadow Investigations
5.0
2017-01-20T02:10:30+00:00

Tamika C.
Senior Medical Claim Representative

John Harris demonstrates unparalleled integrity and competency.  He and his staff are top notch and they go the extra mile to make sure that the job is handled properly the first time, saving both time and money for his clients. I would be delighted to answer any questions that you may have and I assure you that I highly recommend Shadow Investigations and John Harris.

Each case is as important as the next one, whether it is a big surveillance or just a process service; each one gets their full attention.

I have worked and hired John Harris / Shadow Investigations multiple times over my 17 years in the insurance industry.  Shadow Investigations has done a tremendous job on my cases.  One instance in particular, they helped me win a big case regarding fraud which allowed me to get a judgement against the plaintiff.  Each case is as important as the next one, whether it is a big surveillance or just a process service; each one gets their full attention.

Dawn H.
PIP Manager

Shadow Investigations
5.0
2017-01-20T02:05:23+00:00

Dawn H.
PIP Manager

I have worked and hired John Harris / Shadow Investigations multiple times over my 17 years in the insurance industry.  Shadow Investigations has done a tremendous job on my cases.  One instance in particular, they helped me win a big case regarding fraud which allowed me to get a judgement against the plaintiff.  Each case is as important as the next one, whether it is a big surveillance or just a process service; each one gets their full attention.

We highly appreciate the responsiveness, flexibility, and dedication in the way they conduct business.

We have been using Shadow Investigations to do all of our private investigation services for the past seven years and have always been completely satisfied. They do an excellent job, are always consistent, thorough and professional.

We have hired them for multiple types of investigations, including workers' compensation, FMLA, short-term disability, and workplace violence issues. They have always done exactly what is asked of them.

We would like to express our appreciation of the quality of services Shadow Investigations renders. We highly appreciate the responsiveness, flexibility, and dedication in the way they conduct business.

Jenny R.

US Benefits & Retirement

Shadow Investigations
5.0
2017-01-20T01:42:11+00:00

Jenny R.

US Benefits & Retirement

We have been using Shadow Investigations to do all of our private investigation services for the past seven years and have always been completely satisfied. They do an excellent job, are always consistent, thorough and professional. We have hired them for multiple types of investigations, including workers' compensation, FMLA, short-term disability, and workplace violence issues. They have always done exactly what is asked of them. We would like to express our appreciation of the quality of services Shadow Investigations renders. We highly appreciate the responsiveness, flexibility, and dedication in the way they conduct business.

They are my “go-to” investigation company for all my investigative needs.

I have had the privilege of working with Shadow Investigations over the past 3 years on a multitude of cases.

They are professional, highly adaptable and excellently qualified in the investigative industry.  Their investigators that work within the company are excellent in their job functions; the equipment available to preform their investigations is top of the line, high quality and cutting edge technology.  They are my "go-to" investigation company for all my investigative needs.

Jodene G.
Claim Representative

Shadow Investigations
5.0
2017-01-20T02:07:30+00:00

Jodene G.
Claim Representative

I have had the privilege of working with Shadow Investigations over the past 3 years on a multitude of cases. They are professional, highly adaptable and excellently qualified in the investigative industry.  Their investigators that work within the company are excellent in their job functions; the equipment available to preform their investigations is top of the line, high quality and cutting edge technology.  They are my "go-to" investigation company for all my investigative needs.

They are professional, prompt and thorough.

I have had the pleasure of working with Shadow Investigations for the past 5-6 years as a PIP claim adjuster.

John and his team have gone above and beyond with any claim I send over. They are professional, prompt and thorough. I have had some good success with the reports they have done for me. I would recommend them to anyone at my company and in the industry as well.

Samantha H.

PIP Claim Representative

Shadow Investigations
5.0
2017-01-20T01:40:20+00:00

Samantha H.

PIP Claim Representative

I have had the pleasure of working with Shadow Investigations for the past 5-6 years as a PIP claim adjuster. John and his team have gone above and beyond with any claim I send over. They are professional, prompt and thorough. I have had some good success with the reports they have done for me. I would recommend them to anyone at my company and in the industry as well.

They are a professional, tenacious, and ethical investigative vendor that excels at difficult surveillance assignments.

I have used the services of Shadow Investigations for over 15 years, most recently during my tenure with the Allstate Great-Lakes Northeast Special Investigations Unit.

I have found their work product to be outstanding. They are a professional, tenacious, and ethical investigative vendor that excels at difficult surveillance assignments.

I have no reservations about recommending their services and have always been pleased with their results.

Roger D., FCLS, CFE

Special Investigator Great Lakes-Northeast SIU

Shadow Investigations
5.0
2017-01-20T01:38:16+00:00

Roger D., FCLS, CFE

Special Investigator Great Lakes-Northeast SIU

I have used the services of Shadow Investigations for over 15 years, most recently during my tenure with the Allstate Great-Lakes Northeast Special Investigations Unit. I have found their work product to be outstanding. They are a professional, tenacious, and ethical investigative vendor that excels at difficult surveillance assignments. I have no reservations about recommending their services and have always been pleased with their results.
Cincinnati Insurance Companies - Shadow Investigations

I have worked with Shadow Investigations for 14 years

I have worked with Shadow Investigations for 14 years and had them conduct surveillance on Workers Compensation and Personal Injury Protection files for me.  I have always received good service and a quality work product.

Mark M., AIC
Sr. Claims Specialist

Shadow Investigations
5.0
2017-01-20T02:09:01+00:00

Mark M., AIC
Sr. Claims Specialist

Cincinnati Insurance Companies - Shadow Investigations
I have worked with Shadow Investigations for 14 years and had them conduct surveillance on Workers Compensation and Personal Injury Protection files for me.  I have always received good service and a quality work product.
5.0
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